Are the prices on website inclusive of taxes and shipping
Yes, the prices on the website is inclusive of taxes. We offer free domestic shipping on all orders above INR 2500 and free international shipping on all orders above INR 10000.
What payment options do you accept ?
We offer all major payment solutions, such as credit card, debit card, net banking and UPI.
Is it safe to key in my bank account and card details?
Yes, shopping on our website is completely safe. We use leading payment gateway providers that have end to end encryption and two factor authentication. At no point during the payment process do we manage your bank/card details neither do we store your bank/card details after the order is placed.
how can I cancel my order?
Once an order is placed, it cannot be cancelled as we begin processing it immediately to ensure quick delivery. Please double check your order details ( Size, style and shipping address ) before completing your purchase.
how do we wash our clothes?
Always close all magnetic clasps before washing to prevent them from sticking to the washing machine drum.
• Wash cold whenever possible. For tough stains, use a mild baby-safe stain remover and wash at up to 40°C if required.
• Avoid using fabric softeners – they leave a waxy coating that reduces fabric breathability and makes it harder to remove dirt over time.
• Line dry in shade to save energy and protect fabric color.
• Do not bleach.
• Steam iron on low if necessary (avoid direct heat on magnetic areas).
Following these steps will keep your Tup Tup Baby growsuits soft, safe, and looking new for longer.
Will the garment shrink after first wash?
No. All our fabric go through the shrinkage process at time of dyeing and printing.
Return & Exchange Policy
At Tup Tup Baby, we take great care to ensure every piece is made with love and attention to detail. As a small business, we currently do not offer returns for change of mind, size issues, or general dissatisfaction.
We will gladly accept a return or exchange only in the rare case of a manufacturing defect or damage.
Here’s how it works: • Report within 7 days – Please contact us at hello@tuptupbaby.com within 7 days of receiving your order.
• Provide details – Share your order number, photos of the damaged item, and a brief description.
• Return approval – Once we verify the issue, we’ll guide you through the return or exchange process.
Please note:
• Items must be unworn, unwashed, and in original condition with tags attached.
• Shipping costs for the return may be covered if the item is confirmed defective.
• We do not accept returns for normal wear and tear or damage caused by improper care or washing.
Shipping & Delivery
Dispatch Time: Orders are processed and dispatched within 3–4 working days of placing the order.
• Delivery Time: Once dispatched, delivery usually takes 2–7 working days, depending on your location.
• Notifications: You’ll receive both an email with tracking details as soon as your order has been shipped, so you can follow it right to your doorstep.
Magnet Safety
• Safe for Families: According to the World Health Organization, exposure to static magnets has not been proven to have harmful (or beneficial) effects on people.
• Securely Sewn: Our magnets are stitched securely between layers of fabric using innovative tech , making them inaccessible to babies, toddlers, and siblings. It would take significant tampering to remove them.
• Regular Checks: We recommend periodically inspecting seams and fabric near magnetic fasteners. If you notice tears, rips, or loose stitching, discontinue use and contact us.
Safety Testing & Standards
• Independently Tested: All Tup Tup Baby products go through rigorous safety testing and comply with all applicable children’s product safety standards.
• Lead & Phthalate Free: Our garments are completely free of lead and phthalates and meet global safety requirements.
• Pacemaker Safe: Our magnets are not strong enough to interfere with pacemakers. However, if you or a caregiver has a pacemaker, consult a physician before use.
Sleepwear Standards
• Our pajamas follow children’s sleepwear safety guidelines. They are snug-fitting rather than treated with flame retardants, keeping them safe without added chemicals.
Care Instructions
• Close all magnetic clasps before washing to prevent them from sticking to the washing machine.
• Wash inside out on a cold, gentle cycle with like colors.
• For stubborn stains, use a baby-safe stain remover and wash at up to 40°C if necessary.
• Avoid fabric softeners — they leave a coating that reduces fabric breathability and makes it harder to clean.
• Line dry in shade or tumble dry on low for no more than 30 minutes. Lay flat if still damp.
• Do not bleach. Steam iron on low if needed (avoid direct heat on magnetic areas).
